Volunteer Learning and Development

When volunteers join our organisation, we want you to feel comfortable and welcome in your new environment and provide you with the tools you will need to successfully undertake your role.  All volunteers are required to undertake a degree of training.

Volunteers who will be undertaking roles that do not involve patient contact will need to undertake a 2 hour orientation.  The orientation introduces you to our Hospice Philosophy by sharing or way of being, our vision, values, philosophy, services and culture plus will teach you about the roles of our Volunteers.  At the end of the training you should have an understanding of hospices’s holistic approach to death, dying, grief and bereavement.

Volunteers who will be working directly with patients will be required to undertake a 2 day training programme.  This training will introduce you to our Hospice Philosophy by sharing or way of being, our vision, values, philosophy, services and culture, plus you will receive indepth knowledge on the following topics:

  • Navigating the journey / End of Life Care
  • Communication and Listening
  • Confidentiality and Privacy
  • Grief and Loss
  • Spirituality and Culture
  • Compassion Fatigue/Self Care

Roles which require attendance at the 2 day training programme are:Family Support, Life Review, Restore Therapies, In Patient Unit Host, Creative Therapy, Bereavement Support, Spiritual Care support.

Orientation Training Schedule (Non Patient Contact) 2016

Thursday 25th February 10am – 11.30am
Thursday 31st March 10am – 11.30am
Thursday 28th April 10am – 11.30am
Thursday 26th May 10am – 11.30am
Thursday 30th June  10am – 11.30am
Thursday 28th July  10am – 11.30pm
Thursday 25th August 10am – 11.30pm
Thursday 29th September 10am – 11.30pm
Thursday 27th October 10am – 11.30pm
Thursday 24th November 10am – 11.30pm

Patient Focused Volunteer Training Programme 2016

Wednesday 16th March 9am – 3.3pm
Thursday 17th March 9am – 3.30pm
Participants must attend both days

Volunteer  Continuing Education Programme 2016
Date Time Topic Presenter
Wednesday 10th February 1pm – 2.30pm Palliative Care Emergencies Carron Roberts Nurse Educator, RN
Wednesday 9th March


1pm – 2.30pm


Dementia In Palliative Care Jan Clark – Clinical nurse Specialist / Residential Care
Wednesday 13th April


1pm – 2.30pm


A Holistic Approach Within Our In Patient Unit Caren Barnett IPU Nursing Team Leader
Wednesday 11th May


1pm – 2.30pm


Palliative Care For Children / Caring For Our Rainbow Place Children Zoe Fairbrother – Nursing Team Leader, Rainbow Place
Wednesday 8th June 1pm – 2.30pm Ethics In Palliative Care Wayne Naylor Director of Nursing
Wednesday 13th July


1pm – 2.30pm


Care Of Patients And Families In The Last Days Of Life Carron Roberts Nurse Educator, RN
Wednesday 10th August


1pm – 2.30pm


Palliative care in aged residential care Jan Clark – Clinical nurse Specialist / Residential Care

Education is free to all Hospice Waikato Volunteers. Training programmes take place at the Hospice Premises – Education Room, 334 Cobham Drive. Volunteers must have registered to attend. Registrations can be made by phoning Karen Mansfield on 8591260 or by email, karen@hospicewaikato.org.nz

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