Volunteers are essential to the work of Hospice Waikato. We have more than 650 volunteers a who donate their time to a variety of areas working alongside staff to enhance the quality of life for patients and their families. Volunteers are an important part of the Hospice team and without them we would be unable to offer our varied range of services and support.

Volunteers help with anything from administration tasks, in our Hospice shops, to fundraising events in the wider community. Some volunteers support the work of our charity on a regular basis, while others support our events and fundraising activities throughout the year. We value our volunteers, and support them with training for the areas in which they choose to work.

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There are a number of ways in which volunteers can assist us:

Events / Fundraising Volunteers

To support the running of our organisation and to enable us to provide our services at no charge to patients and families, Hospice Waikato must raise in the close vicinity of $2.5 million to cover our operational costs.  We always need willing hands to support our fundraising activities.

Are you:

  • A ‘people person’
  • Fun loving
  • Enjoy organising and being part of a team
  • Able to support our fundraising team

Contact us to be part of the Events / Fundraising Volunteer group

Family Support Volunteers

Who are Hospice Family Support Volunteers?

They are people who have volunteered their services to Hospice Waikato and have been carefully selected and trained by Hospice Waikato to work in this particular area of care.

What can you expect from a Family Support Volunteer?

A commitment to supporting the patient and their family/carers in whatever way is mutually seen as necessary and appropriate:

  • As a companion
  • A listening ear
  • An advocate
  • A practical support
  • Relief for the caregiver, “time out”.

Family Supporters are not expected to carry out nursing care duties, administration of medication or housework – but certain aspects of these may be negotiated in individual situations.

How often does your Family Support Volunteer visit?

Times are agreed between the patient/family and the volunteer after the initial consultation with the Hospice nurse and/or the social worker.

Shop Volunteers

We have seven shops located at:

  • Victoria Street, Hamilton
  • Clyde Street Shopping Centre, Hamilton East
  • 5 X Roads, Hamilton East
  • Duke Street, Cambridge
  • George Street, Te Awamutu
  • Thames Street, Morrinsville
  • Va Va Voom Boutique, River Road, Hamilton

Shop volunteers are always required at each of these branches and volunteers can nominate how much time they are able to give to us.  Contact us to become a Shop Volunteer.

All shops welcome donations of saleable goods which can be taken into the shops or we can pick them up from you.  Contact us to have a driver collect your goods.

Drinks Trolly Volunteers

Introducing…the drinks trolley!

Stocked with beer, wines, spirits and soft drinks, the drinks trolley will soon be doing the rounds of Hospice’s in-patient unit.  Run under the careful stewardship of wonderful Hospice Volunteers. One Volunteer per eveing shift for approx, one hour and could be undertaken anywhere from 5pm through to 6.30pm, dependant on the availability of each Volunteer.

Are you:

  • A ‘people person’
  • Fun loving

Here is a brand new opportunity to help Hospice!



All equipment loaned to patients is delivered to the patient’s home.  Smaller items are usually taken by the nursing staff but larger items such as lazy boy chairs and electric beds are delivered by our team of volunteer drivers. A clean driver’s licence, an ability to lift heavier items as well as having an empathetic nature is the ideal pre-requisites for our drivers.  Contact us if you are interested in volunteering as a driver.

Rainbow Place

Volunteers to support Rainbow Place are always needed. If you want to be part of the Rainbow Place volunteer group please contact us we need volunteers for:

  • Face painting at all the home games for the Chiefs – The Waikato Rugby Union and Chiefs have taken Rainbow Place as their charity of choice
  • All our promotional days – assisting the setting up of marquees and manning information booths.
  • Administration

Life Review Service

The aim of this service is to work with patients on their life review in their own words.  A Hospice volunteer records the story on an audio recording device and then prepares a bound transcript to be kept by the patient and shared if they desire.

Why write your story?

There are many ways of making meaning of life’s events. This is one way to relate memories, convey messages and express hopes and dreams. A story can be a treasured gift to family now and in the future.

What is involved?

A trained volunteer will visit and record the story on an audio recording device.  Alternatively the person may wish to write their story, in which case the biographer will help as required.  These visits are tailored to meet the patient’s needs, though usually last about an hour. What is talked about and where to start is up to the patient.

A transcript is typed and presented for editing and approval between each recording session and before the final binding. The story may include poems and photographs if that is the wish.  The completed story is bound and is given to the patient or family.

Who sees this story?

The patient decides whether their story is just for them or whether they want to share it with family and/or friends. Or they may decide that Hospice can use the story for training and education purposes.

What about confidentiality?

The volunteer signs a confidentiality form, promising that all information relating to the patient and family is strictly confidential.  Any information is only discussed if necessary with Hospice staff involved with this service, for example if assistance is needed with layout and editing.

If you are interested in volunteering within the Life Review Service, please contact us.


People with administration skills are welcome to be volunteers.

  • Computer skills / typing
  • Good with figures
  • Reception
  • Photocopying
  • Collating

Please contact us if you would like to be an Administration Volunteer.


If you have a green thumb and love working in the garden we would love to hear from you.

Please contact us if you would like to be a Gardening Volunteer.

Restore Therapies

  • Craft
  • Manicurists
  • Pedicurist
  • Hairdressers
  • Massage Therapists
  • Facials
  • Photographers
  • Beauty Therapy
  • Reiki

If you have one of the above skills and are either trained or un-trained we would like to hear with you. Please contact us.

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